+91 7600395365
Effective Date: 01/01/2025
At Bhai Bhai Dabeliwala Since 1991, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website and services across all our branches.
1. Scope of this Privacy Policy
This policy applies to:
- Customers placing orders through our website for pick-up, delivery, or dine-in across all branches.
- Individuals engaging with us for franchise inquiries or agreements.
Individuals engaging with us for franchise inquiries or agreements.
2. Information We Collect
We collect information to provide better services, process orders, and assist with franchise-related inquiries.
2.1 Personal Information
- Customers: Name, contact details, delivery address, payment information, and order history.
- Franchise Applicants: Name, email address, phone number, location preferences, and business details.
2.2 Non-Personal Information
- Website usage data, IP addresses, browser type, and device information.
- Cookies and analytics data for improving user experience.
2.3 Third-Party Integrations
Information from third-party platforms like Zomato, Swiggy, payment gateways, or social media if you connect through these services.
3. Use of Information
We use the information we collect for:
- Processing orders and delivering products.
- Enhancing customer experience through personalized recommendations.
- Responding to franchise inquiries and processing franchise applications.
- Conducting marketing campaigns and sending promotional communications.
- Improving our website, menu offerings, and operational efficiency.
- Complying with legal requirements and protecting our rights.
4. Sharing of Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: For payment processing, delivery, and customer support.
- Marketing Partners: For running campaigns and targeted promotions.
- Legal Authorities: When required by law or to protect our business interests.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications at any time.
- Request details about how your information is used or shared.
6. Data Security
We use industry-standard measures to secure your data, including encryption and secure servers. While we strive to protect your data, no online platform can guarantee complete security.
7. Cookies and Tracking
Our website uses cookies and tracking tools to improve functionality and analyze performance. You can manage cookies through your browser settings.
8. Franchise-Specific Information
For franchise inquiries, we collect and use your information to evaluate your application, discuss terms, and maintain ongoing franchise relationships. Any financial or business information shared will be handled with the utmost confidentiality.
9. Zomato and Swiggy Integration
Orders placed through Zomato and Swiggy are subject to their privacy policies. We recommend reviewing these policies to understand how your data is used.
10. Third-Party Links
Our website may contain links to third-party platforms or services. We are not responsible for their privacy practices, and you are encouraged to review their policies before engaging.
11. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website, and significant changes will be communicated directly.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Bhai Bhai Dabeliwala Since 1991Email: bhaibhaidabeliwalasince1991@gmail.com
Phone: +91 917600395365
Address: Bhai Bhai Dabeliwala - U/1, Anmol Complex, Near Parle Point Flyover, Somnath Society, Umra Gam, Athwa, Surat 395007
Your trust is important to us, and we are dedicated to ensuring the safety and confidentiality of your information.
Last Updated: 01/01/2025